• Products
  • Buy
  • Solutions
  • Technology
  • Send request
  • FAQ
  • Support
  • About us
  • Projects
  • News
  • For partners
  • Contacts
  • Send request
  • FAQ
  • Support
  • About us
  • Projects
  • News
  • For partners
  • Contacts
WAVIoT IoT Platform
Products
  • Water meters
  • Electricity meters
  • Gas meters
  • WAVIoT heat meters
  • NB-Fi modems
  • NB-Fi base stations
  • NB-Fi transceivers and Development Kits
  • Where to buy
Solutions
  • IoT solutions for Smart Cities
  • IoT solutions for Industrial Automation
  • IoT solution for Smart Grids
  • Smart Water Metering
  • Advanced Gas Metering
Projects
  • Electric power companies
  • Apartment buildings
  • Gas transmission and distribution companies
Technology
  • NB-Fi specification
  • WAVIoT IoT Platform
  • NB-Fi security
About us
  • Certificates
  • News
  • Careers
  • For partners
  • Contacts
Contacts
  • sales@waviot.com
  • Support
  • Contact us
  • WAVIoT MDM system
Search the site
HomeSupport

Technical Support

Contacts
E-mail:
support@waviot.com

Dear Customers,
Our support team would be glad to help you with your inquiry.


We process your requests sent to the email support@waviot.com.


Please provide us with the following information about your request – it will help us to respond quickly:

  • Description of the problem and a step-by-step sequence of operations that caused it (if possible)
  • Device serial number or modem ID – if the issue is related to a device
  • URL to the problem object in the WAVIoT MDM or WAVIoT HES systems
  • A detailed description of your request
  • ID of base station and also photos of the installed base station and antennas– if the issue is related to wireless connectivity
  • Contact details of the person in charge of the customer account in WAVIoT IoT platform (full name, email and the phone number)
  • Any additional details that may help us with solving your issue


Имя
Телефон
Имя
E-mail
Products
  • Water meters
  • Electricity meters
  • Gas meters
  • WAVIoT heat meters
  • NB-Fi modems
  • NB-Fi base stations
  • NB-Fi transceivers and Development Kits
  • Where to buy
Solutions
  • IoT solutions for Smart Cities
  • IoT solutions for Industrial Automation
  • IoT solution for Smart Grids
  • Smart Water Metering
  • Advanced Gas Metering
Projects
  • Electric power companies
  • Apartment buildings
  • Gas transmission and distribution companies
Technology
  • NB-Fi specification
  • WAVIoT IoT Platform
  • NB-Fi security
About us
  • Certificates
  • News
  • Careers
  • For partners
  • Contacts
Contacts
  • sales@waviot.com
  • Support
  • Contact us
  • WAVIoT MDM system

© 2023 WAVIoT – leading developer of the IoT devices and IoT platform for Smart Grids, Smart utilities, Smart Cities and IIoT applications

Website design by BBBro

NB-Fi – an LPWAN technology for IoT and M2M/IIoT applications by WAVIoT

Terms and Conditions

Privacy Policy

Cookies